Compass Group

New decision-makers to focus on data analytics and cloud-first strategy

It’s been a healthy year for the world’s largest foodservice company, which has recorded 5.5% revenue growth on the back of a particularly strong performance in Europe and the US. It appointed Craig Charlton as its new CIO in February, bringing significant experience from companies like De Beers, Anglo American and Procter & Gamble. Now settled in his role at the organisation, we expect significant investment in areas such as cloud and data analytics as he looks to future-proof the company’s estate.

Cloud-first: Compass has adopted a cloud-first policy and will be looking to lift and shift existing workloads into the cloud and develop new applications. This year it completed a number of sizeable cloud projects, implementing Microsoft Dynamics 365 in over 40 countries and migrating several applications to AWS; including DR solutions, its Oracle Hyperion Financial Management platform and SAP supply chain, payroll and HR systems. It has also partnered with Winnow Solutions to develop cloud and Internet of Things tools that will help reduce food waste and improve food hygiene and compliance.

Data analytics: Hired a new CFO, Karen Witts, who has experience in both retail and technology. The company will be placing more emphasis on its retail function and wants to develop tools to extract and analyse data collected from EPoS, self-service, digital payments and loyalty systems so that it can better understand its customers. We predict that it will be investing in more data analytics and BI solutions moving forward as it aims to improve the quantity and quality of the insight it uncovers.

Revenue: £23.24bn

Financial year end: September 30th

IT suppliers: Microsoft Dynamics 365, AWS, SAP

New appointments this year:

Group CIO – Craig Charlton

CFO – Karen Witts

Other key contacts:

Chief Procurement Officer, Technology – James McNulty

CISO – Mark Hanvey